Effective Date: July 10, 2024

Barbara Graves Spiritual Direction ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.barbaragraves.com, engage with our services, and communicate with us.

1. Information Collection

We collect the following types of information:

• Personal Information: We collect names, email addresses, and phone numbers through online forms. We also collect new client information, which may contain sensitive information such as health information or religious views, through PDF forms. Additionally, we keep notes on client sessions.

• Payment Data: We collect payment information through QuickBooks invoicing.

2. Use of Information

We use the information we collect for the following purposes:

• To keep an email list for an email newsletter.

• To familiarize ourselves with new clients and their needs through intake forms.

• To collect information for newsletters via Mailchimp and process payments through QuickBooks.

3. Data Security

We are committed to protecting your personal information. We use a cloud-based storage system to store client information and session notes. This system is password-protected with two-factor authentication and encrypted. Information from contact forms on our website is stored on the Squarespace website. Payment and billing information is stored online on a password-protected portal. We retain all client records for five years following the final session.

4. User Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us via email at barbara@barbaragraves.com

5. Cookies and Tracking

We use cookies for functionality and analytics to enhance your experience on our website.

6. Third-Party Links

Our website may contain links to third-party websites. We make no assurances for third parties' privacy standards and practices.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from children under 13.

8. Policy Updates

We may update this Privacy Policy from time to time. We will post changes to our Privacy Policy on our website. Please review this Privacy Policy periodically.

9. Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us via email at barbara@barbaragraves.com.